A Key Accounts Manager takes a very special passionate individual, who can handle difficult situations with ease and complete confidence.
Experience in Sales and exposure to one-one calls with clients in the travel industry is a pre-requisite, the industry has specific needs and this includes a vast amount of product knowledge from Airlines, hotels and care rental companies. You are seen as a manager in all aspects, managing your time and your client’s portfolio advising them on their corporate agreements and new developments in the industry. The ability to conduct workshops for small and large groups. Maintaining supplier relationships and hosting exhibitions, golf days, sports days in conjunction with our partners in the Industry.
Complaints handling and reporting back to the relevant stakeholders is critical. Relationship building between internal clients e.g Accounts department and consultants and our clients. Sorting out accounts queries and assisting with payment issues.
The more you open communication channels between clients and the company the more effective you will be as a Key Accounts Manager.
Your days are never the same attending meetings is a big part of what you will be required to do constantly and reporting back accurate facts and coming up with solutions is important.
If you passionate about people you will be the perfect candidate for this exciting career opportunity.
Registrations now open for National Certificate in Travel course in Pretoria.
Call 012 – 460 3252 to find out how to register
Please note: space is limited so be sure to get your spot before everyone else
Accreditation number:
613/P/000111/2008
GTA is recognized by Tourism, Hospitality and Sport Education and Training Authority in accordance with the Department of Labour Guidelines, as an Institute of Occupational Excellence.
